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Case Study
Launching the UK arm of a global cancer charity


Project: UK launch and brand development for international blood cancer charity, DKMS
Sector: Healthcare, charity, donor recruitment, public health,
non-profit marketing
When: 2016

 

Ambition
When I joined DKMS as UK Marketing and Communications Manager, the charity didn´t exist in the UK. My role was to help build its presence from the ground up by developing a three-year marketing plan, setting up all core channels, campaign assets, launch materials, and advertising, while working closely with the fundraising and donor recruitment teams and collaborating with colleagues across London, Cologne, the US, Poland, and Spain.


Action
With the brand foundations in place, I partnered with the recruitment and fundraising teams to create targeted campaigns, including one focused on reaching more young male donors aged 18–25. This was an underrepresented group on the register and most likely to result as matching donor. Our approach combined location-based social media, events, and partnerships to grow awareness and increase individual action.

Impact
We grew the number of young male donors across the UK by 14%, helping make the register more diverse and representative. By 2017 the marketing and recruitment team hit a huge milestone: registering 1 million potential donors, resulting in around 2,400 stem cell donations.

What I did

Marketing Strategy
Nationwide Campaigns
Creative Direction 

Website Delivery
Copywriting
Reporting
Multiple Agency Collaboration 

Film Production

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 Website

Campaign creation

I worked with an agency to develop a suite of campaign materials that would appeal to young men and inspire them to register as a potential blood stem cell donor.
Campaign Poster Image

Award-winning film creation

A film featuring patients and donors was created to form  part of the campaign. I designed a storyboard, engaged the participants and collaborated with a local film company to make it. The film won an EVCOM award.

Location-based marketing

We rolled out the red carpet for a full size 'Showleroid' at five festivals around the UK to raise awareness online by tapping into the emerging 'me me me' culture. Hundreds of emails were collected in the process.

This formed part of a location-based marketing strategy that activated 11 touchpoints of engagement online and offline around each of the music festivals locations at local pubs, commutor routes, and online.


 
Event Promotion Work - Promotionla Booth
Social Media Advertising
Advertising on the London Underground
Location-based Advertising
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